Disclaimer

1.No Guarantee Of Recovery

Whether a file comes back depends on what has happened to the drive since the file was lost. A file that has been overwritten cannot be brought back whole by any software. DRE Pro shows every file it finds and marks each one Good, Risky or Overwritten in the free scan, so you can judge before you pay.

2.Stop Using The Drive

The best thing you can do for a lost file is to stop writing to the drive it was on. Do not install software onto it, do not save downloads to it and do not format it. Install DRE Pro on a different drive and save recovered files to a different drive.

Do not run repair or optimisation tools on a drive you want to recover from. They are built to reuse free space and that free space may be your file.

3.Physical Damage Needs A Lab

A drive that clicks, grinds, does not spin up, was dropped, got wet or caught fire may have physical damage. Software cannot repair hardware. Running scans on such a drive can make it worse. Switch it off and take it to a data recovery lab with a clean room.

For a drive that still works but shows Warning or Failing in Drive Health, make a disk image first and recover from the image.

4.The Guides On This Site

Our guides are written to help and are checked against how DRE Pro works. They are general information, not advice for your particular drive. Drives, file systems and situations differ. If you are not sure, contact support before you act.

5.Encrypted And Locked Data

DRE Pro does not break encryption or passwords. Files encrypted by ransomware or on a drive locked with BitLocker cannot be read without the right key.

6.Your Data, Your Permission

Use DRE Pro only on drives you own or have permission to recover. You are responsible for following the law on the data you recover.

7.Trademarks

Names of drive makers, card makers, Windows and other products are trademarks of their owners. They are used on this site only to describe the drives and systems DRE Pro works with. It does not mean those companies endorse DRE Pro.

8.Photos

Photos on this site are from Unsplash and are used under the Unsplash License. The photographers are credited on the About page. App screens shown on this site are real DRE Pro screens.

9.Contact

Data Engineers. support@datarecoverix.com, +91 852 770 9690, Monday To Saturday, 11:00 AM To 7:00 PM.