Card Error, The Night Before DeliveryMost Of Those Photos Are Still On The Card.

'Card error.' 'Memory card not formatted.' A camera that simply refuses the card. A card your camera cannot read is not a card that has lost its photos. Take it out, put the camera down and do not let anything format it.

Scan It FreeWhat To Do Now
A photographer holding a camera next to a laptop

What Goes Wrong With Cards

Cards fail in small ways most of the time. A card pulled out while the camera was still writing. A battery that died mid-shot. A card moved between a camera and a phone that each wanted it their own way. The pictures are written in one place and the list of pictures in another. Usually only the list is hurt.

From Card Reader To Safe Copy

  1. Put the card in a card reader and open DRE Pro. It appears under External Drives.
  2. Choose Deep Scan, or a RAW Scan with Photos and Videos ticked.
  3. Watch the photos appear. RAW files such as CR2 and NEF are found too.
  4. Damaged photos and videos are repaired while the scan runs. Open each one to check.
  5. Save everything to the computer's drive, then copy it to a second place before you format the card.

Wedding Tomorrow, Card Dead Today?

Start the scan tonight. A big card takes time and a Deep Scan can be paused and resumed, so you can stop it in the morning and finish it after the shoot. See every photo before you pay anything.

When It Will Not Come Back

We would rather tell you now than after you have paid.

  • New photos were taken on the card after the problem. Each new shot can land on an old one.
  • The card is cracked or the reader cannot see it at all.
  • The photos were on a phone's own internal memory. DRE Pro works on drives and cards a Windows computer can read.

What You Will See On Screen

Choose Photos and Videos to search only for them. JPG, PNG, HEIC, RAW, MP4, MOV and more.

Every File Gets An Honest Mark

The free scan lists everything it finds and tells you plainly what state each file is in.

Good

Looks complete. Open it, check it, save it.

Risky

Found but parts may be damaged. Preview before you count on it.

Overwritten

The space was reused. It cannot come back whole and we say so.

If It Was Something Else

See Every Situation

Photos And Videos Missing

A whole trip or a whole shoot, gone

Video Will Not Play

Recovered clips that refuse to open

Formatted The Drive

A quick format on the wrong disk

Scan For Free.
Pay Only To Save.

See every file DRE Pro can bring back before you spend a rupee. ₹999 per computer a year, or ₹299 a month, plus GST.

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